Collec ing luton van week booked
Sunday 28 May 2017 20:33
I am collec5ing a luton van next week which i have booked for 3 days, what ro i need to bring with me onbthe day?
Self Drive Important Information
Fully Inclusive Rates
Britannia Lanes Self Drive rental rates are fully inclusive of third party insurance and VAT.
Drivers must be between 25 and 75 years of age and able to produce a full, valid, UK, EU, USA, Canadian, Australian or New Zealand driving licence held for at least twenty four months. It is the driver's responsibility to ensure that he/she has the appropriate driving licence for the type of vehicle rented.
Drivers must not:
have been convicted of a driving offence
have more than 6 points on their licence
have had their driving licence endorsed or suspended
Spent convictions may be disregarded.
Drivers must not have had insurance:
special terms imposed
Drivers must not have been involved in more than one road traffic accident, whilst driving, within the past 3 years
Drivers must not be involved in any way with:
professional sports persons
racing, gaming industry or press
If you hold a photocard type driving licence or an older paper driving licence, you will be required to provide your National Insurance number to complete a driving licence validity and endorsement check at the time of rental commencement. Due to recent DVLA changes the paper counterpart that accompanies the photocard driving licence is no longer valid or legal.
To be able to hire a 7.5 ton vehicle you must have held a full UK drivers licence (category C) prior to 1997 or hold a valid LGV licence, for further information please contact the relevant branch.
To be able to hire a minibus you must have held a full UK drivers licence (category D) prior to 1997 or hold a valid PSV licence.
Drivers aged between 21-25 years are now permitted to rent our self drive vehicles for an additional surcharge of
15.00 per day. Drivers over 21 can drive our small van or panel van providing you have held your licence for 1 year, or you can drive our luton van providing you have held your licence for 3 years. The insurance excess is
1,100.00 and cannot be reduced by taking our excess reduction waiver.
The rental voucher must be presented when picking up your rental vehicle. We cannot be held responsible for rentals rejected if a voucher is not presented. You should retain your rental documents for a minimum of 28 days after returning home.
All hirers/drivers must be able to produce two forms of identification, a recent utility bill or bank statement dated within the last 60 days along with your driving licence.
All clients must produce a valid credit, switch or debit card in the name of the hirer or driver and be present at the time of collection of the rental vehicle. The deposit for a small, panel or Luton vehicle is
150. The deposit for a 7.5 ton vehicle is
200.00 The deposit for a Minibus is
250.00. A cheque or cash is not accepted for the deposit payment.
Insurance / Excess
Insurance excess on all vehicles except minibuses is
800.00. You have the option to reduce the excess on your hire vehicle at a cost of
10.00 per day, this reduces the excess to
150.00 or at a cost of
20.00 per day, will reduce the excess to
0.00 and cover tyre damage and windscreen damage. This is payable at the time of collecting the rental vehicle. Insurance excess on minibuses is
1000.00. You have the option to reduce the excess on your hire vehicle at a cost of
10.00 per day, this reduces the excess to
250.00 or at a cost of
20.00 per day, will reduce the excess to
0.00 and cover tyre damage and windscreen damage. This is payable at the time of collecting the rental vehicle.
Additional Drivers are charged at
5.00 per day, after the initial 14 days additional drivers are free. If you require additional drivers, they must be present at the time of hiring and are subject to the same restrictions as the main driver. This is payable at the time of collecting the rental vehicle.
On all rentals there is an inclusive mileage allowance of 100 miles per rental day (e.g. if your rental is for 3 days, your inclusive mileage allowance would be 300 miles for the length of your rental). If you exceed your inclusive mileage allowance you will be charged at the end of your rental for any excess miles driven. The current rates are 0.10p per mile for all vehicles up to 3.5t maximum weight and 0.15p per mile for all vehicles with a maximum weight above 3.5t.
All amendments must be submitted in writing or by email to the relevant branch. Amendment notification must be made more than 72 hrs prior to the commencement of the vehicle rental. An administration charge of
5 will be made per amendment plus any difference between the new daily rental rates.
All cancellations must be submitted in writing or by email to the relevant branch. Cancellation notifications sent outside normal working hours (Mon-Fri 9am-5pm) shall be deemed sent at the date and time they are opened on the next working day. When notification is more than 72 hrs prior to the commencement of the vehicle rental a refund less 30% will be made. When notification is less than 72hrs but more than 24hrs a refund less 60% will be made. Notification less than 24hrs or failure to show will result in no refund given. Britannia Lanes Self Drive will not refund any unused rental days.
Provision of Vans
Please note that we can refuse to provide a vehicle to any customer who is, in our opinion, unfit to drive or does not meet eligibility requirements. In such circumstances your contract with us will terminate immediately, and Britannia Lanes Self Drive will have no further liability to you.
Van Type / Suitability
Britannia Lanes Self Drive is unable to guarantee a particular make or model of van. The van shown on your voucher is for guidance only and may be substituted for an alternative, similar or upgraded van (at no extra cost). Britannia Lanes Self Drive are constantly updating our fleet, therefore we may hold two different models of the same vehicle including an older shape if the manufacturer has recently updated the look of the vehicle. Britannia Lanes Self Drive is unable to guarantee, which shape of vehicle you will receive.
Mechanical Difficulties / Accidents
In the event of any mechanical difficulties or accidents involving your rental vehicle, it is important that details are reported to us within 24 hours. You must also complete an accident form by the end of the rental period. Local police should also be notified in the case of accidents and a signed police report obtained. Full details of third parties should also be obtained. You should retain copies of all rental documentation in the event an insurance company is involved.
You must pay for any vehicle movement within the CCZ, if you fail to pay, TfL will send a Penalty Charge Notice. You will also be charged an Administration Fee of
20. Further details may be obtained from Transport for London's website: www.cclondon.com.
Low Emission Zone (LEZ)
It is your responsibility to inform us 10 working days before the commencement of the vehicle rental that you intend to travel inside the LEZ, We will then supply you a LEZ compliant vehicle. If you do not advise us that you intend to travel inside the LEZ you are responsible for any charges, if you fail to pay, TfL will send a Penalties Charge Notice. You will also be charged an Administration Fee of
20. Further details may be obtained from Transport for London's website: www.tfl.gov.uk/roadusers/lez
An Administration Charge of
20 + VAT will be levied per parking offence plus the excess Parking Charge or Any Penalty Charges for Speeding/Road Traffic Offences (Including Bus Lane Offences) and any other Traffic Infringement charges.
All rental vehicles are only to be driven within UK mainland.
Under a new European Union Directive, professional bus, coach and lorry drivers need to hold a Driver CPC (Certificate of Professional Competency) in addition to a vocational driving licence. Any drivers of lorries over 3.5t and minibuses with 9 seats or more must obtain a Driver CPC. See exceptions below.
Drivers do not need a Driver CPC if the vehicle they drive:
is used for non-commercial carriage of passengers or goods for personal use
is carrying material or equipment to be used by the driver in the course of his or her work, provided that driving the vehicle is not the drivers principal activity.
Personal accident insurance.
Thanks for your question.
We'll do our best to answer as quickly as possible. We'll list your answer on our Frequently Asked Questions page.
If you would like us to email when we've published an answer to your question, or if you would like to only receive the answer by email, please complete the details below:
If you would prefer to only receive the answer by email, please check the box below: