Van hire cancellation

Thursday 16 May 2024 13:22

Van hire cancellation

This is the official cancellation policy although please call the van hire manager on Truro 01872 560147 or Exeter 01392 494966 All cancellations must be submitted in writing or by email to the relevant branch. Cancellation notifications sent outside normal working hours (Mon-Fri 9am-5pm) shall be deemed sent at the date and time they are opened on the next working day. When notification is more than 72 hrs prior to the commencement of the vehicle rental a refund less 30% will be made. When notification is less than 72hrs but more than 24hrs a refund less 60% will be made. Notification less than 24hrs or failure to show will result in no refund given. Britannia Lanes Self Drive will not refund any unused rental days.

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